Tips
15 Tips: Designing for E-Commerce Websites To Increase Sales
Did you know that in the United States, online sales are expected to reach $1.3 trillion by 2025? That’s a lot...
15 Tips For Creating Effective Online Surveys
A well designed survey can provide valuable insights into your customers thoughts. However, if the survey is poorly designed...
15+ Tips To Improve End User Experience On Mobile Apps
If you’re looking for ways to improve your mobile app’s end user experience, you’re in luck! In this blog post, we...Insights
Customer Success vs. Customer Support. What’s the difference?
Do you know the difference between customer success and customer support? If not, you’re not alone. Many business owners...
Principles of Good Survey Design: Get the Data You Need
It’s no secret that good survey design is key to getting accurate data. But what are the principles of good survey...
Why Customer Satisfaction Surveys are Important
Let’s put it like it is – customer satisfaction is a complicated metric to measure. And that’s primarily because it is...Guides
What is Customer Effort Score (CES)? The Complete Guide
If you’re looking for a way to measure customer satisfaction, look no further than the Customer Effort Score (CES). CES is...
What Is Customer Engagement? The Complete Guide (2022)
Customer engagement is vital for any business, they’re the life of any. Simply put, without them, there is no business! In...