Grow Your Business With FeedFocal. The Starter How To Guide!
Feedback is essential for success. That’s where FeedFocal can help! When it comes to growing your business, always remember to keep the...
Tips
The Best Interview Feedback Examples (+ Essential Tips)
Preparing for job interviews can be nerve-wracking, no matter how many you’ve gone through. Even if you think your answers...
7 Best Retention Bonus Examples For Managers (2023)
The era of “Grand Resignation” is here and managers across industries are already feeling the heat. A study by Allegis Group...
Why Reducing Customer Effort Is Important For Growth? (2023)
Did you know the best marketing investment a company can make to boost business growth has nothing to do with marketing...
Insights
What is a Targeted Survey? Easily Reach Your Audience (Fast)
Are you one of the companies that spend countless hours on target market research, but end up with no tangible progress...
How to Calculate Net Promoter Score (NPS): Formula & Method
Customer satisfaction is an objective that almost every company has an eye on. And to their help comes various customer...
What Is A NPS Detractor & How To Turn Them Into Promoters?
Dealing with unhappy customers and detractors on your net promoter score isn’t easy. Along with business growth, marketing, and...
Guides
Beginner Guide: Net Promoter Score (NPS) + Example Questions
Businesses thrive when they leave their customers satisfied. It’s only when their current customer base is happy that they can think...
What is Customer Experience (CX)? [Complete Guide]
Companies with a customer-centric mindset often find themselves leading the industry and gaining massive market share...
What is a Customer Effort Score (CES)? The Complete Guide
Did you know that companies that put customer satisfaction and experience at the core of their business strategies often find it...